At Wave, advising is at the center of what we do and who we are. Since our start in the late ’90s, our consulting first ethos has enabled us to offer a tailored solution for each customer’s unique requirements compared to a one-size-fits-all offering. We work closely with our clients throughout Irvine, devoting resources and time so that we have a full understanding of their pain points and expectations and can create a tailored approach to strategic digital transformation.
Back Office Modernization
The Back Office is the heart of your business. If your processes have a lot of hold-ups, the resulting productivity loss will multiply throughout your entire business. For example, let’s say a company acquires a new customer in minutes but requires a month to train a new employee or vendor. That’s a challenge because both your employees' abilities and your partner’s products play a important role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately the one who pays the price. Your Front Office can only be as seamless as your Back Office, and both must be incorporated in a strategic digital transformation.
Business Intelligence
At Wave, our proficiency includes a thorough understanding of your business standards as well as the technology that efficiently delivers intelligent information. We ask the right questions and can define the right data to answer questions such as:
- What happened?
- When did it happen?
- Why did it happen?
- Who was involved?
- Will it happen again?
- What will happen if we change x or y?
Data Migration
Outlining a plan is the most important part of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations should include search capabilities, security, mapping metadata, folder structure, and many other aspects that will help users to find relevant content. It is crucial that you take the time to understand the problems you’re having and what is necessary to move forward.
Intelligent Information Management
It is widely understood that the modern organization requires multiple sources to aggregate information whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it holds vital business information and content that is imperative to the success of your organization. Both companies and their clients need information from multiple places to complete tasks, and this adds additional challenges if that data is not easily available. The conventional route was to combine input into a central location but this route is not sustainable forever as one program can’t manage everything, particularly in some mid-range to large businesses.